Zero Incident Framework Corporate Brochure

Zero Incident Framework (ZIF) is a TechOps platform that is AI-based. ZIF helps in the remediation and proactive detection of incidents which in return helps an Organization to become a Zero Incident Enterprise.

Basic components of Zero Incident Framework (ZIF):

-        Discover

-        Monitor

-        Analyze

-        Predict

-        Remediate

Discover: Discovers all the critical mission workloads and IT assets.

• -        Auto-Discover Application
• -        Auto-Discover Users
• -        Real-Time Dynamic Topology

Monitor: Does the end-to-end performance monitoring for the enterprise.

• -        Allows visibility of the full stack
• -        Detects Anomalies
• -        User Experience Index, Application Health Index

Analyze: Analyzes and correlates alerts and events across tools.

• -        Ingest & Correlate heterogeneous Datasets
• -        Noise Nullification
• -        Accelerated RCA

Predict: Brings predictability to detect the potential outages.

• -        Forecasts the Capacity of Needs
• -        Forecast the Incident Volume
• -        Detects the Potential Failures

Remediate Prescriptive remediation with least or no manual intervention.

• -        Orchestration
• -        Auto-Remediation
• -        Virtual Engineer

ZIF for Service Desk:

• -        Enhances the productivity of the Service Desk by reducing the meantime to repair
• -        Takes user experience to the next level through the application of enhanced Sentiment Analysis and reduction of repeated incidents.
• -        Reduces the number of incidents as well as the cost of operations.

ZIF for Data Center:

• -        Reduces the false positives as well as provides a unified view of the health of the enterprise by ingesting and aggregating diverse data.
• -        Uses an Advanced Intelligent Incident Analytics to analyze the root cause faster.
• -        The predictive insights prevent the outage of expensive systems.

Outcome:

• -        Single Pane of Command
• -        Proactive IT Operations
• -        40% reduction of incidents
• -        60% reduction in Mean Time to Repair
• -        50% reduction in overall IT Operations costs
• -        Agile monitoring & elimination of Digital Dirt

Zero Incident Framework is the best tool for predictive analytics using AI applications, and for workflow automation software architecture. It ensures Zero IT downtime for your organization, and reduces manual efforts for the IT Personnel.